Reference

keong 178 Privacy Policy For Your Account

Our keong 178 Privacy Policy explains what we collect when you open an account, sign in through a mobile browser, or check wallet status with DANA and QRIS.

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keong 178 keong 178 Privacy Policy For Your Account
CONTACT ROUTES

Get Help With Privacy Policy Requests

A clear contact path matters when you want to ask about the Privacy Policy, correct an account detail, or understand a wallet record.

Account access If you cannot reach the support route, tell us the phone number linked to your account and the device path you used, such as a mobile browser or computer browser.
Wallet records For a DANA, OVO, GoPay, or QRIS question, include the receipt reference and date. We can then check the related record while keeping your wallet password out of the request.
Privacy changes To request a correction, removal, or copy of personal data, state the change clearly through our account support route. We may ask for account verification before changing a record.
DATA PRACTICES

Six Practical Privacy Controls We Apply

We keep the Privacy Policy tied to actions you can recognise: opening an account, confirming a phone number, signing in on a new device, or checking a payment receipt.

Account details

We use your phone number and account identifiers to create access, connect support requests, and distinguish your records from another account. Please keep those details accurate when you request a correction.

Device signals

A mobile browser or computer browser may send device, session, and sign-in details. We use these signals to recognise access patterns and investigate unusual account activity.

Cookie settings

Cookies can keep a session active, remember a selected setting, or help us see whether a page loads correctly. You can manage browser cookie controls, though some account functions may then need another sign-in.

Account security

Phone verification comes before account access, and we may ask for confirmation when a request affects personal data. Never send us your wallet password or a full sign-in secret.

Retention period

We keep records only as long as needed for account security, payment matching, support history, disputes, or legal duties. When a record no longer serves those purposes, our process removes or de-identifies it.

Change requests

You can ask us to correct, copy, or remove eligible personal data through the account support route. Include the requested action and linked phone number so we can verify the request.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the searches we hear most often before account access. They cover the records created by phone verification, wallet activity, cookies, mobile browsing, and support requests, with access handled where local law permits.

It covers account details, phone verification, device and session signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

Yes. The Privacy Policy explains that we may retain receipt references, dates, and status details to match a wallet or bank request with your account. We do not ask for your wallet password.

You can ask for a copy of eligible personal data through the account support route. Include your linked phone number and the records you want us to locate, subject to verification and local requirements.

Send a correction request through account support and name the detail that needs changing. We may confirm your phone number or another account step before editing the record.

Yes. The policy applies when you sign in from a mobile browser, including device and session signals used for security. Browser cookie controls can affect how long your session remains active.

Retention depends on the purpose of the record, including payment matching, account security, disputes, support history, or legal duties. We remove or de-identify records when those purposes no longer require them.

Yes. Use the support route shown after sign-in and state your Privacy Policy question. Access and any request outcome depend on local law, and we may verify the account first.

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